Terms of Service

Last updated: December 2025

1. Acceptance of Terms

By accessing or using the Telio Mobility mobile application, website, or Services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Services.

2. Description of Services

Telio provides a mobile platform that enables users to create accounts, authenticate securely, and access transportation-related services.

3. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials. Telio may use SMS-based one-time passcodes (OTP) to verify your identity and protect your account.

4. SMS One-Time Passcodes (OTP)

By providing your mobile phone number and requesting verification, you agree to receive SMS messages containing one-time passcodes for authentication and security purposes.

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SMS messages are sent only after a user-initiated action and are not marketing or promotional in nature.

Message frequency varies based on user activity. Message and data rates may apply.

Message frequency varies based on user activity. Message and data rates may apply.

You may opt out at any time by replying STOP. Reply HELP for assistance.

5. Acceptable Use

You agree not to misuse the Services or attempt to gain unauthorized access to systems or data

6. Termination

Telio may suspend or terminate access to the Services if you violate these Terms.

7. Disclaimer of Warranties

The Services are provided "as is" without warranties of any kind, to the fullest extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by law, Telio Mobility, Inc. shall not be liable for indirect or consequential damages.

9. Governing Law

These Terms are governed by the laws of the applicable jurisdiction where Telio Mobility, Inc. is incorporated.

10. Contact Information

For questions regarding these Terms, contact:

Email: support@telio.app